Introduction - Sinclair Customer Metrics (Sinclair) has created this privacy statement in order to demonstrate our firm commitment to the privacy of our clients, mystery shoppers, and guests. The following discloses our information gathering and dissemination practices for SinclairCustomerMetrics.com.

Privacy Philosophy - We understand the importance of privacy to our clients, shoppers and visitors. We treat all the information collected at this site as confidential. We will never give or sell confidential or personal information about our clients or mystery shoppers to any third party except as required by law. This includes your e-mail address.

Information Gathered - For each visitor to our website, our web server automatically logs the visitor's domain, but it does not log your email address. We collect this information, along with aggregate information on what pages are accessed, and information volunteered by the visitor such as contact, survey, or application information.

Information Usage - The information we collect is used to improve the content of our web pages, to customize the content for each individual visitor, to complete evaluations and surveys requested by our clients, and to contact visitors for recruiting and marketing purposes. All information is stored as securely as possible.

Certain areas of our website require the use of cookies to retain information about a visitor's session with our server. A cookie is a small amount of text placed on a visitor's hard drive. Its purpose is to permit our server to maintain information when navigating from page to page within our website. The use of cookies is standard practice on most major web sites. We want to assure visitors that accepting a cookie does not give us access to information stored on their computer or provide us with any information about them. Nor does a cookie take up any significant space on a user's hard drive. Most web browsers automatically accept cookies; however, you can change your browser settings to delete cookies from your hard drive, block all or specific cookies, or receive a warning before accepting a cookie.

Information Distribution - Any information we gather is kept confidential. We will never willfully disclose identifiable information about our clients, mystery shoppers, or visitors to any third party or mailing list.

Updating or Deleting Information - If you have provided us an email address, postal address or telephone number and want to change the information, please send us an email or call us at the number below. You may also update your information on our website at: http://shoppers.ssanet.com and log in with your shopper ID number and email address.

Recruiting Department / Shopper Records
recruiting@sinclaircustomermetrics.com
(800) 600-3871 Ext. 305

Privacy Policy Contact
Anyone with questions concerning the use of personal information by Sinclair should contact the Senior Web Administrator at: webmaster@sinclaircustomermetrics.com.