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| Since 1987 we have applied sound methodology and innovative technology to provide our clients great value for their investment in customer measurement. |
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| Helping You Improve Your Customers' Experience |
Since 1987, Sinclair Customer Metrics has provided custom measurement programs for many Fortune 500 companies. Our approach to measurement is simple - provide cost effective metrics that business managers can easily understand and act on. Being able to move quickly from research to understanding and on to process improvement is important to the effective use and value of measurement. Sinclair can help your business utilize measurement more strategically.
Sinclair can provide advantages few others can - innovation, consistently high standards, and speed for today's competitive environment.
The Sinclair Customer Metrics Advantage Includes:
- Account managers who work closely with you and are always available to ensure you obtain the greatest possible benefit from your research investment
- Sound research design based on over twenty years of experience and knowledge, tailored to meet your organization's needs
- Expert analysts that specialize in applied statistics, measurement, and scaling
- No outsourcing of any aspect of our programs, to keep quality and responsiveness high
- Internally managed technologies to collect, analyze, and report the data at any level of detail required
- In-house call center, qualified shopper network, research and analysis, and state-of-the-art technology
- After hours support
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For more information or to view an on-line presentation 
