Sinclair Customer Metrics, Meticulous Mystery Shopping Quality Control
Prospective Clients: (800) 600-3871
Or email: Info@EmailSinclair.com
Meticulous Quality Control
       
At Sinclair we have always been fanatical about our quality control processes, from our shopper screening and testing, to the data provided on our NetReports® site.
     
 
Our 5-Step-QCSM Process Assures Highest Quality Data
A rigorous, five-step quality control procedure is part of our mystery shopping reporting process. Every completed assessment undergoes both manual and automated scrutiny before being released to the client. With our ever-improving quality processes we are proud to say our error rate is <.02%

1
Sophisticated Data Validation
2
Shop Verification
3
Quality Control Inspection
4
Quality Spot Checks
5
Response Variance Checks
 
      Contact Sinclair Customer Metrics For more information or to view an on-line presentation
call: (800) 600-3871 or email us:
Info@EmailSinclair.com
 
 
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Sinclair Customer Metrics, Inc, ▪ 300 East Sonterra Blvd., Suite 460 ▪ San Antonio,Texas 78258 ▪ 210-979-6000 Fax: 210-979-6677
Company fact sheet: (PDF)