Sinclair Customer Metrics, Mystery Shopping Company, Mystery Shopping Services, Customer Satisfaction
Prospective Clients: (800) 600-3871
Or email: Info@EmailSinclair.com
Premier provider of programs in
Mystery Shopping, Customer Satisfaction, Employee Satisfaction
Mystery Shopping Company, Secret Shopping, Custome Service Customer Satisfaction, IVR Surveys, Web based Surveys, Customer Loyalty Employee Satisfaction Programs
       
Five things you should know before choosing
a Mystery Shopping services provider.
     
Why Choose Sinclair?

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Sinclair Customer Metrics – All the Information You Need to Connect With Your Customers
Capturing the hearts and minds of consumers is the goal of every business. Although more measurement is taking place, only a small percentage of companies effectively translate the data into a better experience for their customers. If all you are getting from your measurement program is data, it is time to reassess your measurement strategy.

Sinclair Customer Metrics provides customer service, customer satisfaction, and employee satisfaction measurement services. Moreover, we help exponentially increase the value of measurement findings by uncovering the relationship between these customer influencing metrics and other business metrics such as sales. This adds to the relevance and value of your research investment. In short, Sinclair can turbo-charge your measurement efforts.
 
 
Supercharge your mystery shopping results with the latest DiMetric® scoring methodology.
Our proprietary scoring methodology provides up to six times the objective data of conventional mystery shopping programs and reveals new opportunities for service improvement.
Learn More about DiMetric® Scoring>>
See your measurement data like you have never seen it before with your own NetReports® reporting web site.
Your mystery shopping and customer satisfaction data can be viewed on-line, in real time, in one reporting site, with Voice of the Customer audio, action plan tracking, multi-user access levels and many other useful features.
Learn More about NetReports® >>
Switching from another mystery shopping or customer satisfaction program provider? No problem.
Our StartRightSM process factors into your new Sinclair measurement program insights gained from your old program. We make switching to Sinclair seamless and easy for any organization.
Learn More about our StartRightSM Process>>
 
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Sinclair Customer Metrics, Inc, ▪ 900 Isom Road, Suite 110 ▪ San Antonio,Texas 78216 ▪ 210-979-6000 Fax: 210-979-6677 ▪ Company fact sheet: (PDF)